If you’re spending thousands of dollars on a web site or app, doesn’t it make sense to invest a couple of thousand to make sure the user experience is everything you hope and need for it to be? Anything else is classically penny-wise and pound-foolish, and you could end up with an embarrassment such as this one on your hands.
Also, this sort of testing is best NOT done by the company that has designed your site, though most will claim to do it for you as a part of the service. How can they objectively evaluate their own work? Usability Research is neither expensive nor complicated, and it can save you a bundle in opportunity costs. Call Frank Martin today at (800) 386-2177 for more information.
Frank Martin and his team of MR professionals have assisted us on numerous focus group projects for our company. They take the time to fully understand our objectives for our research initiatives. They have also been extremely cooperative when we've need very quick turnaround for special projects. We highly recommend their services.
I was very impressed with Frank and the Martin Research team. We completed an important project on a rather tight deadline, which allowed us to gain some really valuable insights into a major company initiative. Throughout the entire process, Frank impressed me with his professionalism, his courteous manner, his open-mindedness and his efficiency.
I have had the distinct pleasure of working with Frank Martin as I launched a new and unique media business based on patented screen technology for the floor and for all level surfaces. Frank quickly determined that advertising on our screens had the unusual ability to influence consumer opinions about brand recall and about product purchase decisions at point of sale. Because our screens delivered advertising within a consumer's personal space, he concluded that our screens were able to optimize advertising at the moment a buying decision was being made. This, of course, became very attractive to brand and product advertisers for retail locations. When this unique effect on consumers was combined with the speed and ease of managing our wireless, nationwide network of screens, the value of the business increased significantly. I personally value Frank's expertise and his straight forward style. He added significant value to my business.
Our company specializes in federal contracting and we have partnered with Martin Research for our focus studies, feasibility report and other qualitative research for marketing projects. We have found Mr. Martin to be very intuitive, responsive and helpful in his understanding of specific target audiences and at times complex issues. Their focus studies can be conveniently conducted at their facilities around the country and are well recruited and managed by their staff.
Frank's intelligence and insights into not only research methodologies but also marketing in general make him an invaluable partner to clients of all types. The professionalism he displays personally has been transferred to his team and the facilities his firm offers making for an unbeatable combination. I recommend him wholeheartedly and would rank his caliber of work on par with much larger and more expensive firms with fancier zip codes.
Martin Research has conducted focus groups for my Firm and me that have provided us invaluable, and often unanticipated information, that has led to the successful prosecution of cases on behalf of our clients for full and fair compensation. Martin Research provides the research information that translates into justice.
The focus groups that Frank Martin and his team conducted for the rebranding of HCA’s Southwest Virginia market were invaluable in the decision-making process to move forward with the LewisGale Regional Health System name. This research clearly identified our opportunities and challenges and helped us realize the importance of developing a robust communication plan that would address all of our stakeholders: physicians, employees, patients, businesses, and the communities we serve. 
Frank's partnership with James Madison University in recent years has been instrumental in advancing a mutually beneficial relationship between JMU and the Harrisonburg/Rockingham community. I appreciate Frank's commitment to our project and his collaborative approach to business.
